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ACCESSIBILITY STATEMENT

Policy Updated November 2026

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Welcome to KindPeoples! We are committed to providing an accessible and inclusive online experience for all visitors, including individuals with disabilities. We believe everyone should have equal access to information about our products, services, locations, and online resources.

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This Accessibility Statement describes our commitment to digital accessibility, the accessibility practices and features we strive to support, and how visitors can request assistance or report accessibility concerns.

Our Commitment to Accessibility

KindPeoples strives to make our website accessible to the broadest possible audience, regardless of ability or the technology used to access our Services.

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We aim to adhere as closely as possible to the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. These guidelines provide recommendations for making digital content accessible to individuals with visual, hearing, motor, cognitive, and other disabilities.

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We are committed to identifying and addressing accessibility barriers and improving website usability in accordance with applicable accessibility laws, including the Americans with Disabilities Act (ADA) and California accessibility requirements.

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Accessibility is an ongoing process, and we continue to identify and address potential barriers as our website evolves.

Accessibility Technology and Features

KindPeoples strives to support an accessible browsing experience through website design, functionality, and compatibility with commonly used assistive technologies.

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Our accessibility efforts focus on improving website navigation, readability, interactive features, and the ability of visitors to access information using different devices and assistive technologies.

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We recognize that accessibility needs vary among visitors and continually evaluate opportunities to improve the digital experience.

Screen-Reader and Keyboard Navigation

Our website is intended to support compatibility with screen readers and website navigation without requiring a mouse.

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Screen-Reader Support: We strive to provide meaningful page structures, descriptive text alternatives for images, accessible form labels, and clear identification of buttons, menus, links, and other interactive elements. These practices are intended to support commonly used assistive technologies, including JAWS, NVDA, VoiceOver, and TalkBack.

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Keyboard Navigation: We strive to support website navigation using standard keyboard controls, including Tab, Shift+Tab, Enter, Spacebar, arrow keys, and other applicable keyboard commands.

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Visitors who experience difficulty accessing website features using a screen reader or keyboard are encouraged to contact us for assistance.

Accessibility Features and User Preferences

Our accessibility efforts are intended to support visitors with a variety of accessibility needs, including:

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  • Visual Accessibility: Readable content, appropriate color contrast, and compatibility with text enlargement and other visual adjustments.

  • Cognitive Accessibility: Clear navigation, understandable information, and consistent website organization.

  • Keyboard Accessibility: Interactive features intended to be operable without requiring a mouse.

  • Screen-Reader Accessibility: Meaningful content structures and descriptive information intended to support assistive technologies.

  • Reduced Motion: Consideration of animations, transitions, and moving content that may create accessibility barriers.

  • Responsive Accessibility: Website layouts intended to remain usable across desktop computers, tablets, and mobile devices.

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Available functionality may vary depending on the browser, device, and assistive technology being used.

Additional Accessibility and Display Adjustments

KindPeoples strives to consider the following areas when improving website accessibility:

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Text and Font Adjustments: Supporting legible typography, appropriate text spacing, clear headings, and content that remains readable when enlarged.

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Color and Contrast Adjustments: Improving the visibility of text, buttons, links, and other website elements.

Animation Controls: Identifying opportunities to reduce unnecessary movement, flashing, and other distracting visual effects.

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Content Highlighting: Supporting clear identification of links, headings, buttons, and other important content.

Audio and Multimedia: Considering the accessibility of audio, video, and other multimedia content, including available captions and alternative formats where appropriate.

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Reading and Navigation Tools: Supporting clear website organization, descriptive links, accessible forms, and other features that make content easier to navigate and understand.

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These practices are intended to make our digital Services easier to access and use.

Assistive Technology and Browser Compatibility

KindPeoples strives to support accessibility across commonly used browsers, devices, and assistive technologies.

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Our website is intended to work with major browsers, including Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge, and other modern web browsers.

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We also aim to support compatibility with commonly used screen readers, keyboard navigation tools, and other assistive technologies.

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Compatibility and functionality may vary depending on the device, browser, assistive technology, and website feature being accessed.

Cookies and Consent Accessibility

KindPeoples strives to provide accessible options for managing cookie preferences and privacy choices.

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Our cookie consent controls are intended to support keyboard navigation, screen readers, and other assistive technologies.

Visitors should be able to review available cookie categories, accept or reject optional cookies, and update their preferences without unnecessary barriers.

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Where cookie preference controls are available, visitors may use them to review or modify their selections.

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For more information about our use of cookies and tracking technologies, please review our Privacy Statement.

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If you experience difficulty accessing or using our cookie consent controls, please contact us for assistance.

Third-Party Websites and Services

Our website may contain links to external websites or integrate third-party services, including online ordering platforms, product menus, payment services, and other digital tools.

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While we seek to work with third-party providers that support accessible digital experiences, we do not directly control every aspect of their websites or applications.

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Some third-party features may not be fully compatible with all accessibility tools or assistive technologies.

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We encourage visitors to report accessibility barriers encountered while using these services so we can review the issue and explore appropriate solutions.

Accessibility Assistance and Feedback

KindPeoples welcomes feedback regarding the accessibility of our website.

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Despite our ongoing efforts, some pages, features, or content may not yet be fully accessible or may require additional improvements.

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If you experience difficulty accessing content, navigating our website, completing an online form, placing an order, or using any of our digital Services, please contact us.

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When reporting an accessibility concern, we encourage you to provide the webpage involved, a brief description of the issue, and your preferred method of communication.

 

We will make reasonable efforts to review accessibility concerns and provide assistance or information through an accessible alternative when appropriate.

Ongoing Accessibility Improvements

Accessibility is an ongoing priority at KindPeoples. We strive to evaluate website functionality, identify potential accessibility barriers, and implement improvements as our digital Services evolve.

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We appreciate feedback from our visitors and remain committed to creating a welcoming and accessible online experience.

Changes to This Statement

KindPeoples may periodically update this Accessibility Statement to reflect improvements to our website, changes in accessibility practices or technology, or applicable legal requirements.

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We encourage visitors to review this page for information about our ongoing accessibility efforts.

Contact Us

KindPeoples welcomes your questions, comments, and concerns regarding website accessibility.

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Online: https://www.kindpeoples.com/contact

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Ocean Street Location

533 Ocean Street
Santa Cruz, CA 95060
Phone: (831) 515-4114

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Soquel Avenue Location

3600 Soquel Avenue
Santa Cruz, CA 95062
Phone: (831) 471-8562

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Please contact us if you require assistance accessing website content or would like to report an accessibility concern.

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